English Course: Business English

What you'll learn

Build your confidence using English in professional settings with our English language short courses online & in Sydney!

Want to communicate more clearly and confidently at work? This practical Business English course is designed for learners with an existing foundation in English who want to strengthen their communication skills for professional and workplace situations.

Through interactive lessons and realistic business scenarios, you'll practise writing clear professional emails, contributing to meetings, delivering presentations, and communicating with colleagues and clients. You'll develop the vocabulary, tone, and communication strategies needed to express your ideas clearly, ask questions, handle discussions, and adapt your English to different professional contexts.

Alongside practical language skills, you'll explore workplace communication styles and cross-cultural expectations in diverse professional environments. Whether you're currently working, preparing for employment, or looking to progress in your career, this course will help you communicate with greater clarity, confidence, and professionalism.

Learning outcomes

By the end of this Business English course, participants will have developed practical skills and knowledge in areas such as:

• Communicating clearly and confidently in professional and workplace settings
• Writing professional emails and business correspondence using appropriate tone and structure
• Participating effectively in meetings and workplace discussions
• Expressing opinions, asking questions, and clarifying information professionally
• Structuring and delivering presentations with greater confidence
• Using persuasive language and communication strategies in professional situations
• Adapting vocabulary, tone, and communication style for different audiences and contexts
• Applying cross-cultural communication skills in diverse workplaces
• Developing practical English communication skills to support employment and career progression

Course content

What will be covered in this Business English course?

During the course, participants will be guided through key concepts, techniques and approaches that typically include:

Professional writing

• Writing professional emails and business correspondence
• Structuring messages clearly and effectively
• Using appropriate tone and language for different audiences
• Responding to enquiries, complaints, and workplace communications
• Avoiding common mistakes in professional writing

Meetings and workplace communication

• Participating confidently in meetings and discussions
• Expressing opinions, agreement, and disagreement professionally
• Asking questions and clarifying information
• Handling interruptions and keeping discussions on topic
• Communicating effectively with colleagues and clients

Presentations, negotiation, and persuasive communication

• Structuring clear and engaging presentations
• Using appropriate language for different audiences
• Developing persuasive communication techniques
• Using language for negotiation and professional discussions
• Handling questions, feedback, and objections

Networking and cross-cultural communication

• Developing small talk and professional conversation skills
• Building professional relationships and networking with confidence
• Communicating in multicultural workplaces
• Understanding cross-cultural communication differences
• Adapting communication styles for different professional contexts

Content may vary slightly depending on class pace, participant interests, and instructor approach.

Intended audience

Who is this Business English course for?

This course is suitable for:

• Learners who use English as an additional language and want to communicate more confidently in professional settings
• People currently working or preparing to enter an English-speaking workplace
• Professionals looking to improve their workplace writing, speaking, and presentation skills
• Learners seeking practical English communication skills to support career progression
• Anyone wanting to better understand communication styles in diverse and multicultural workplaces

Pre-requisite

This course is designed for learners with an intermediate level of English or above.

We recommend completing having equivalent English language experience of approximately 60–80 hours or more.

If you're unsure whether this course is the right level for you, please contact the College and we'll be happy to help you choose the most suitable English course.

Course venue

Online via Zoom.

Zoom access details will be provided with your enrolment confirmation.

Requirements:

• A device with a stable internet connection

Course materials

What to bring to class

• All learning materials and resources will be provided by your tutor. No textbook is required for this course.

You may wish to bring:

• A notebook and pen
• An English dictionary (if you would like to purchase a dictionary, your tutor can recommend a suitable option during the first class)
• An A4 folder for storing worksheets

Certificate of completion

Students who attend at least 80% of the course will receive a Certificate of Attendance from Sydney Community College.

This certificate recognises your commitment to improving your English language skills and can support your personal or professional development.

Additional information

English language bundle: Continue your learning and save — enrol in three English language courses and receive an automatic 15% discount.

What's Next?

This is just the start of learning a wonderful language. Continue building your English skills with our structured English language program.

An overview of our English language courses:

If you're uncertain about meeting the requirements or if this course matches your language proficiency, reach out to the College via phone or email. Our team can help you find the right course level for your skills.