The Art of Conversation & Connection

The Art of Conversation & Connection

What you'll learn

Do you ever feel nervous starting conversations or struggle to keep them flowing? You’re not alone, yet conversation is one of life’s most essential skills.

In this fun and practical course, you’ll learn how to speak to anyone with ease, whether it’s a colleague, a neighbour, or someone you’ve just met. Discover how to make a genuine connection, express yourself with confidence, and enjoy conversations that feel natural and engaging.

You’ll soon see that small talk isn’t small at all, it’s the gateway to meaningful friendships, professional opportunities, and a richer social life.

Learning outcomes

By the end of this course, you will be able to:

  • Start and sustain conversations in everyday and professional settings.
  • Approach others with confidence and curiosity.
  • Make a positive and lasting first impression.
  • Keep conversations flowing with ease.
  • Exit interactions gracefully and authentically.

Course content

  • In this practical, interactive class, you’ll explore:
  • Why the art of conversation matters more now than ever.
  • How to initiate dialogue with anyone and make yourself approachable.
  • Techniques for active listening, observing, and responding with warmth.
  • How to prepare great topics, stories, and questions to start conversations.
  • The power of compliments, curiosity, and shared interests.
  • Strategies to find common ground and build rapport.
  • How to manage awkward pauses and steer conversations naturally.
  • How to leave a positive impression when it’s time to wrap up.

Intended audience

Perfect for anyone who wants to improve their social confidence, strengthen professional relationships, or simply enjoy more ease and flow in everyday conversations. No experience necessary, just an open mind and a willingness to practice!

Students who have taken or have considered the Storytelling Course will find The Art of Conversations course build upon each other. 

Rozelle Campus

2A Gordon Street, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd on the grounds of St. Joseph's Church)

Course materials

Materials provided

  • Handouts packed with conversational strategies, examples, and reflection exercises.

What to bring to class

  • Notepad and pen or tablet to take notes
  • A list of conversation scenarios you’d like to improve.

Note: Your tutor for this course may be either John Knowles or Wendy Knowles.

Course testimonials

Course tutors

Wendy Knowles is an experienced communication coach and co-founder of Knowles by Heart Consultants, a boutique coaching practice she established with her brother, John Knowles. With over thirty...

Great reasons to enrol in a short course with us

Small classes

A personal approach means quality learning, so you can enjoy plenty of interaction with your instructor and the chance to ask questions.

Short & sweet

Our short courses & workshops get straight to the point, providing the skills you need with minimal commitment of your precious time.

Facilities & equipment

Our range of venues suit every type of course, are easy to get to, and have the equipment and tech needed to support your learning.

Easy, secure enrolment

Enrol online 24/7 with a safe, convenient 3-step process, and you can change your mind up to 7 days before class starts.

Quality instructors

Our educators bring first-hand experience and knowledge, with up-to-the-minute practices from diverse industries.

Business or pleasure

Our courses help you rapidly increase your skills and knowledge, for professional development or personal interest.

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Classes Online Courses

The Art of Conversation & Connection

<p>Do you ever feel nervous starting conversations or struggle to keep them flowing? You’re not alone, yet conversation is one of life’s most essential skills.</p>

<p>In this fun and practical course,

...
$229 Limited GST free / $183.20 / $194.70 / $206.10
Course will be held face-to-face at our Rozelle Campus.
The Art of Conversation & Connection

<p>Do you ever feel nervous starting conversations or struggle to keep them flowing? You’re not alone, yet conversation is one of life’s most essential skills.</p>

<p>In this fun and practical course,

...
$229 Limited GST free / $183.20 / $194.70 / $206.10
Course will be held face-to-face at our Rozelle Campus.

If there isn't a class to suit you, please join our waitlist and we will notify you when we have places available. Join waitlist for The Art of Conversation & Connection

If there isn't a class to suit you, please join our waitlist and we will notify you when we have places available. Join waitlist for The Art of Conversation & Connection